Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Orders are normally processed within 1–2 business days, excluding weekends and holidays. Processing time begins after payment authorization is completed. You will receive an email confirmation when your order has shipped.

SHIPPING AREA

Gavemus Perfume currently ships only to eligible addresses within the United States. We do not offer international shipping at this time.

Because fragrances contain alcohol, carrier regulations may require orders to travel by ground transportation. Expedited or air shipping might not be available for fragrance products.

SHIPPING RATES AND DELIVERY TIMES

Available shipping services, costs, and estimated delivery dates are displayed at checkout. Most orders arrive within 2–7 business days after shipment, but delivery times are estimates and are not guaranteed.

Weather, holidays, carrier restrictions, or other circumstances outside our control may cause delays.

TRACKING

When your order ships, you will receive a confirmation email containing tracking information. Tracking updates may take up to 48 hours to appear after the shipping label is created.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address. Contact us immediately at gavemus.store@gmail.com if you notice an error. We cannot guarantee address changes after an order has entered processing or has shipped.

DAMAGED OR INCORRECT ORDERS

Inspect your package when it arrives. If an item is damaged, leaking, defective, or incorrect, contact us within 48 hours of delivery at gavemus.store@gmail.com. Include your order number and clear photographs of the product, packaging, and shipping box.

LOST OR MISSING PACKAGES

If tracking has not updated for seven business days, contact us so we can assist with a carrier investigati